Jillene leads Trident's Planning & Production Team and its most complex client programs with 25 years of experience designing corporate meetings, global incentive travel, and large-scale events where organizational goals and attendee experience mesh seamlessly. Her career spans every vantage point in the industry: hands-on planner, senior agency operator, and company president.

She spent nearly fourteen years, including seven as president, at Chicago’s largest Destination Management Company, where she held full P&L responsibility, developed high-performance teams, and drove the largest single program in the company's history through a consultative approach that generated a 25% lift in new incremental revenue. From intimate Board retreats to buying out Las Vegas streets, she brings clients range and consistency at any scale.

She later brought that operator's perspective to Maritz Global Events, helping lead several of their largest automotive and pharmaceutical accounts before joining Trident. Jillene holds the Certified Meeting Professional (CMP) designation and is a four-time ADMEI award winner, recognized for Best Overall Program, Best Transportation Logistics, and Best Innovative Event.